Selyn generally uses two types of filling in their stuffed products. Some clients prefer kapok, a natural and eco-friendly material. Others prefer a synthetic polyfill because it is both lighter and cheaper than the kapok. A particular problem with kapok is that it quickly absorbs moisture. This coupled with the fact that moisture-absorbing gel packets have been banned in some countries, is making the packing and shipment of kapok-filled items a challenge.
It is the choice of the customer whether they want their products filled with kapok or polyfilll. Thiis choice is the be indicated on the (order form). Selyn bears no responsibility for problems with kapok-filled items during transport. If you have any questions in this regard, please contact us.